FAQs and Their Answers

Your Inquiries Answered

As a company that makes sure our clients are their top priority, Pure H2o Supplies believes that no question should go unanswered. Check out our list of frequently asked questions to get the answers you need. If you still need to learn more, feel free to get in touch with us and we’ll be sure to help you out.

How do you purified water?

Ever wondered how the water we provide to you gets transformed from raw to clean and safe for consumption? Let's break down the journey your water takes through our modern purification system, ensuring it's of the highest quality for you and your family.

Quality Check and Storage: Our process begins with raw water carefully stored in a tank. Before anything else, we check its quality to ensure it meets our rigorous standards.
Initial Filtration: Before the real magic happens, we pass the water through an initial filtration stage to remove any larger particles and debris. This step sets the stage for the rest of the purification process.
Quartz Sand Filter: Now, the water enters a quartz sand filter. Think of this filter as a meticulous cleaner that removes tiny impurities like suspended solids and colloidal particles from the water, leaving it much cleaner.
Activated Carbon Filter: The next stop is the activated carbon filter. This superhero filter effectively rids the water of organic matter, residual chlorine, color, and unpleasant odors, ensuring your water is pure and refreshing.
Water Softener: Say goodbye to water hardness! The water then flows into a water softener, which works its magic to remove hardness minerals, making your water gentle on your skin and kinder to your appliances.
5μm Security Filter: For that extra layer of protection, the water undergoes filtration through a 5μm security filter. This ensures that even the tiniest impurities are captured, guaranteeing your water is sparkling clean and safe.
High-Pressure Pump: After this rigorous pretreatment, a high-pressure pump takes over. It propels the water through a series of specialized membranes enclosed in food-grade stainless steel 304. These membranes act as gatekeepers, allowing only the purest water to pass through.
UV Sterilizers: Next up, the water is exposed to UV sterilizers, which act as powerful germ fighters, ensuring your water is not just clean but also free from harmful microorganisms.
Ozone Generator with Ozone Tower: To make absolutely sure there's no room for bacteria, microorganisms, or viruses in your water, an ozone generator and ozone tower work together to ensure the highest level of purity.
Final Storage: Finally, the purified water is stored in highly clean and well-maintained stainless-steel tanks, ready for your consumption.

The result?

Your water now meets the strict requirements for inlet water quality for reverse osmosis (RO) systems. After undergoing primary RO desalination, the final water yield exceeds 1T/H, and the conductivity is top-notch.

So, every time you use water from Pure H2o Supplies, you can trust that you're getting water that's not just clean but meticulously purified, ensuring the highest quality and safety for you and your loved ones. Water that's ready to quench your thirst and meet your every need.

What Are Total Dissolved Solids or TDS?

Imagine your drinking water as a mix of both good and not-so-good elements. These elements can be a mix of organic and inorganic substances like minerals, salts, metals, and various ions, all dissolved within the water. We measure the concentration of these elements in parts per million (PPM) or milligrams per liter (mg/L), which tells us how many of these substances are present in the water.

The TDS level is like a scorecard for your water's mineral content. When the TDS is higher, it means there are more minerals and other stuff dissolved in the water. The World Health Organization (WHO) recommends that water with a TDS below 300 PPM is safe to drink. However, many authorities around the world consider water with up to 500 PPM safe.

In the United States, the typical TDS level in tap water is around 350 PPM. While this is a bit above the WHO recommendation, it's still well within the safe range for drinking. Keep in mind that measuring TDS requires some advanced equipment because we're talking about really tiny amounts of substances in the water.

To measure TDS, a device called a TDS meter comes into play. This meter uses electricity to gauge how well the water conducts electrical currents. Based on this conductivity data, it calculates the TDS level.

Now, here's the important part: Having some TDS in your drinking water isn't a health concern. But if the TDS level exceeds 1,000 mg/L, it's a sign that the water might not be suitable for drinking.

So, in a nutshell, TDS is like a window into what's in your water, and as long as it falls within the recommended limits, you can sip your tap water with confidence.

What is Alkaline Water ?

Alkaline water is water that has a higher pH level than regular tap water, typically with a pH level greater than 7. A pH level of 7 is considered neutral, while anything below 7 is acidic, and anything above 7 is alkaline (or basic). Alkaline water is sometimes also referred to as "high-pH water" or "ionized water."

The alkalinity of water is influenced by the presence of certain minerals, such as calcium, magnesium, and bicarbonate ions. These minerals can act as buffers, helping to increase the pH of the water and make it more alkaline.

Alkaline water has various potential health benefits, such as improved hydration, better acid-base balance in the body, and neutralization of excess acidity. Some also believe that alkaline water has antioxidant properties that can help combat free radicals in the body.